Privacy Policy

Last updated: 24 October 2026 AINOVA 360 ("AINOVA", "we", "us") builds AI agents, automation and digital solutions for businesses. This policy explains what personal data we collect when you visit ainova360.com or contact us, including on WhatsApp, and how we use it. What we collect: - Contact details you give us: name, phone number, email, company name and role. - Messages you send us on WhatsApp, email, website forms or in meetings, including their content and time. - Meeting notes and recordings when you agree to a recorded call. - Basic technical data from our website, such as browser type and pages visited. We do not ask for payment card details, government ID numbers or health data through these channels. Please do not send them. How we use it: - To answer your questions and reply to your messages. - To understand your needs and prepare proposals you ask for. - To manage our relationship with you as a prospect or client. - To improve our services and keep them secure. We use AI tools to draft replies and summaries. A member of our team reviews and approves replies before they are sent to you. Who we share it with: We use trusted service providers to run our business, such as messaging (Meta WhatsApp Business Platform), AI processing (for example Anthropic), workflow automation, CRM, cloud storage and meeting transcription. They process data only on our instructions. We do not sell your personal data and we do not share it for advertising by others. How long we keep it: We keep conversation and contact data for as long as needed to serve you, and for up to 24 months after our last contact, unless the law requires longer. You can ask us to delete it sooner. Your rights: You can ask to access, correct or delete your data, or stop receiving messages from us. Reply STOP on WhatsApp or email info@ainova360.com. We answer within 30 days. Security: We use access controls, encrypted connections and limited staff access to protect your data. No system is perfectly secure, and we will tell you if a breach affects you where the law requires it. International transfers: Our providers may process data outside your country. We choose providers with appropriate safeguards. Contact: AINOVA 360 — info@ainova360.com We may update this policy. The date above shows the latest version.